Sent on the wrong network
Three questions decide whether coins sent on the wrong network can be reached. Nothing here can move coins or promise their return.
The coins arrived at the exchange's address, but on a network it may not watch for that address. Only the exchange holds the key. Some exchanges recover such deposits manually, sometimes for a fee; some do not. Contact their support with the details below.
- The transaction ID (hash) of the transfer
- The network it was sent on, and the network expected
- The token and the exact amount
- The receiving address, and the memo or tag if one was used
- The time of the transfer and your account e-mail
FAQ
I sent USDT BEP-20 to an ERC-20 address. Is it lost?
Not necessarily. Both use the same 0x… address. If it is your own wallet, add BNB Smart Chain to it and the tokens are there. If it is an exchange address, only the exchange can move them; contact its support with the transaction ID.
I sent TRC-20 USDT to an ERC-20 address. What now?
A correctly working wallet refuses this, because a 0x… address is not valid on TRON. If it went through anyway (through a bridge or service), contact the service you sent from with the transaction ID.
Can anyone recover coins sent to the wrong network for a fee?
Only whoever holds the key of the receiving address can move them: you (own wallet) or the exchange. Third parties offering recovery cannot, and asking for an upfront fee is the usual scam pattern.